Delete your Flyer account
How to request deletion of your Flyer account and the data associated with it.
Flyer (The Flyer, published by Lared Media) lets you delete your account and associated personal information at any time. We handle deletion requests by email so that we can confirm the request comes from the account owner.
How to request deletion
- Send an email to privacy@flyer.app from the email address registered to your Flyer account.
- Use Delete My Account as the subject line.
- Include your Flyer username so we can locate the correct account.
- We will confirm your identity, delete your account and reply to confirm once deletion is complete — normally within 30 days of receiving your request. If we need longer, we will contact you.
What gets deleted
- Your account and login credentials
- Profile information — name, username, email, phone number, address, bio, avatar and business name
- Flyers you created, including uploaded images
- Saved flyers, favorites and saved search areas
- Subscription records, once any active plan has been cancelled
What we keep, and for how long
- De-identified and aggregated data — Retained indefinitely. This data can no longer be linked back to you.
- Records we are legally required to keep — Retained for as long as applicable legal, tax or accounting requirements demand.
- Residual copies in encrypted backups — Removed within 30 days, when the backup retention window for disaster recovery expires.
Deleting some of your data without deleting your account
You do not have to close your account to remove data from Flyer. Your account stays active and nothing else is affected.
- Flyers you created — Open the flyer from your dashboard and choose Delete. The flyer and its uploaded image are removed.
- Saved flyers and favorites — Remove them from your gallery at any time.
- Profile details — Edit or clear individual fields — phone number, address, bio, avatar, business name — from your profile settings.
- Anything else — Email privacy@flyer.app describing the data you want removed. We respond within 30 days and your account stays active.
Data removed this way is deleted from our active systems immediately. Residual copies may remain in encrypted backups for up to 30 days, and de-identified or aggregated data that can no longer be linked to you may be retained.
Deleting your account is permanent and cannot be undone. If you have an active paid plan, cancel it before requesting deletion so that no further renewals are charged. Questions about this process can also be sent to privacy@flyer.app.
